As more businesses upgrade their phone systems to cloud-based services, VoIP security has become just as important as cost savings and features. Since VoIP systems handle sensitive conversations, customer data, and call records, they have become a valuable target for cybercriminals.
Genesys Cloud CX is one of the most popular contact center platforms, but it’s not right for everyone. Luckily, there are tons of Genesys competitors to choose from. However, picking a contact center platform is no small decision, especially when creating
When it comes to video conferencing platforms, Zoom and Google Meet are the two biggest names in the game. Trying to decide between Google Meet vs Zoom can be tricky, especially considering how many similar features they offer. Whether you’re hosting
